I’d love to see chatbots roving the internet – fighting evil and righting wrongs in true superhero stylee. When you think of the benefits – it’s just meant to be!
There’s a lot of discussion about companies on the world wild (yes, I know) web. Some of it can be positive – like praise for new products and some of it can be destructive – like complaints about poor customer service.
These robotic bots could roam around searching for neg-heads and give them information to help them to have a better impression of the company they are complaining about.
Imagine an autonomous bot that could seek out stuff on forums, create an account for itself, log on and then chat to the person with the negative impression until they saw the light and avowed their intent to be an ambassador for that company instead of being a picky, picky person with an axe to grind!
What name shall we give to this powerful force for good? Barney the Bot? Peter Positive? Ronald the Roving Chatbot? What do you reckon?
Whatever the name – the future’s coming on fast, so gird your loins, peeps!